The good news is that this issue affects only three Dell laptop models: Alienware 17 R4, Precision M7710 and Precision M6800. In order to restore the display, users need to perform a hard reboot. Unfortunately, the problem occurs again the next time users close and open the lid. Here’s how one user describes this issue:
How to fix black screen after boot on the Creators Update
The black screen is caused by a known issue with the GeForce display driver used in these laptops models and the Creators Update. To fix this problem, you can download and install the GeForce driver hotfix that NVIDIA has released to address this issue. You can download the hotfix from NVIDIA’s support page. The updated display driver is also being released to these devices through Windows Update. Have you encounter this problem on other laptop models? If this is the case, download NVIDIA’s hotfix and use the comment section below to tell us if this action fixed the problem. RELATED STORIES YOU NEED TO CHECK OUT:
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