Based on the user reports, the Alexa setup process issue can occur due to compatibility issues, incorrect configuration, VPNs, and ad guards as well as outdated OS. In this article, we explore a couple of troubleshooting tips to help you resolve the Alexa app stuck in setup issue with a detailed step by step guide.

1. Perform a restart and check for device compatibility

Restart your device

At times, a quick restart can resolve temporary issues with the device. Press and hold the power button on your phone and select Restart. Make sure to turn off and turn on your Alexa device as well. If restarting the device did not work, check for device compatibility. Alexa device requires you to have installed the latest version of Android OS and iOS to work. Check device compatibility

The Alexa app is compatible with Android 4.4 or higher, and iOS 8.0 or higher. If your device meets the requirement, proceed with the next set of steps below. Turn on Location

Proceed with the setup process and check for any improvements.

2. Check date and time

Android

iOS

Once the correct date and time is set, close, and relaunch the Alexa app. Initiate the setup to see if the issue is resolved. SPONSORED

3. Disable Smart Network switch

The Smart Network switch feature helps the Android users in switching between Wi-Fi and cellular networks depending on the signal strength. However, it can also cause issues during the Alexa app setup. You can re-enable the option once the setup process is complete. Disable ad guards and VPNs

  If you are using a VPN or ad guard, it can create conflict with the Alexa app setup. Try disabling the VPNs and ad guard app on your device before launching the Alexa app to see if that resolves the error.

4. Check for app and system update

App update

Update system

5. Reinstall Alexa app

Once installed, open the app and try to set up your Alexa device using the Alexa app.

6.  Set up Alexa using the web app

If you complete all the steps successfully, your Alexa setup should complete without any issues. If you experience the Alexa app stuck in setup problem, check your device for compatibility issues and make sure the device and the app is up to date. Next, look for configuration error and third-party app conflict. Feel free to let us know which method helped you resolve the issue in the comments.

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