Why is my computer not finding my Kindle?

Solution 1: Try using a different USB port and/or a different USB cable

At first, we should check and make sure there is no physical issue regarding the USB port of your computer or the USB cable, that they are not damaged in any way. You can check the functionality of a USB port by connecting any other device to it. It may be a webcam, a different phone or tablet. If another device is automatically recognized in the port you were connecting the Kindle to, then you know the port is functional, although it may be that Windows only recognizes one device per port. Try the Kindle in every USB port. The mini USB cable that comes included with your Kindle may also be the source of the problem. If the cable is broken, Windows will not be able to recognize the device, as no information will be transmitted to your computer to tell it what you are plugging in. Try using different USB cables to connect to your PC. You can also try other USB cables that come with your smartphones.

RELATED: USB not working on HP Envy laptops? Here’s how to fix this issue

Solution 2: Connect your Kindle to a different computer

Another good suggestion is try connecting your Kindle to a different computer, if possible, to further isolate where the problem lies: is it the PC, the Kindle, or the USB cable.

Solution 3: Charge longer

Some users reported that when they encountered this problem, it helped to charge their Kindle for more than 30 minutes and then performing a hard reset.

Solution 4: Perform a hard reset

Like most tablets and smartphones, the Kindle has a built-in reset function that clears its memory and reloads the operating system fresh — kind of like rebooting a computer. Restarting your Kindle can address software issues that might stop your computer from recognizing the device. To restart your Kindle, leave the device connected to the computer, press and hold the power button for about 40 seconds or until the device restarts automatically. If your device restarts automatically before 40 seconds has passed, release the Power button. If your device does not automatically restart after 40 seconds, press the power button to turn it on.

RELATED: 5 best software to create interactive ebooks [2018 Guide]

Solution 5: Connect as camera

If the computer cannot see Kindle, you can try to connect Kindle to PC as a camera to see if this time the Kindle device is working well on Windows 10. So when you connect Kindle to your PC, slide down to reveal the sliding menu and you will see Connection Options in the notification bar. Set the option Connect as camera. If you cannot find it from the drop-down list, try to select it from Settings and Storage on your device. As absurd as this sounds, this method solved the problem for a number of users. SPONSORED

RELATED: FIX: Camera Being Used by Another App in Windows 10, 8.1, 7

Solution 6: Use Calibre to connect

You can use Calibre to connect Kindle to your PC. Turn off PC and Kindle and disconnect all the cables attached. After turning your PC back on, open Calibre and connect Kindle to PC. Turn on Kindle now and see if the connection is successful.

Solution 7: Enable ADB

Another workaround is to enable Android Debug Bridge (ADB) on your Kindle. You can try both (disabling and enabling) and see which one fixes the problem for you. You can easily change this setting by going to Settings, choose Device and then Turn ADB on/off.

READ ALSO: Kindle app not working on Windows 10

Solution 8: Install Kindle driver

If your computer cannot detect your Kindle, the cause might be due to the Windows 10 Kindle driver is missing or install failed. In this case, your Kindle is missing. You will see a device with a yellow exclamation or an MTP or USB driver with an exclamation under Portable Devices in Device Manager. So try to update Kindle driver to help to fix this Kindle not showing up

RELATED: FIX: Windows setup could not install one or more boot-critical drivers

Solution 9: Reinstall the latest Kindle software for Windows 10

Reinstalling the latest Kindle software for Windows might also help you solve your problem. In order to do this:

Solution 10: Disable USB selective suspend

Many users reported that disabling USB selective suspend feature also fixed their problem immediately. The USB selective suspend feature allows the hub driver to suspend an individual port without affecting other ports on the hub. It is enabled by default in portable computers to help conserve power and help maintain a long battery life. This may cause your problem with Windows not seeing your Kindle:

RELATED: Fix: USB Not Working in Windows 10

Solution 11: Uninstall and reinstall USB controllers

Another suggestion made by users is to uninstall and reinstall USB controllers. In order to do this: Kindle is a great device, but as you can see, sometimes your computer cannot find it. If you face this situation, please make sure you try any of the solutions from this article. RELATED GUIDES:

10 best eBook converters for Windows PCs Fix: Kindle Fire is not recognized by Windows 10, 8, 7 Microsoft Edge can now read your ebooks out loud to you

Name * Email * Commenting as . Not you? Save information for future comments
Comment

Δ