As such, some gaming giants have decided to build their very own gaming platforms for all of their IPs. Such would be the case with Ubisoft, who decided that the best way to distribute their games is through a client. This client, like any other software, is bound to have the occasional bugs here and there. One such bug is an error message some players have been receiving:
Players aren’t exactly pleased about the matter, and they aren’t shy to express themselves on the public forums: This error seems to prevent users from being able to log in with their accounts. More so, you can’t play a Ubisoft game without it running in the background. Consequentially, this means that the error also prevents you from playing anything, single-player or not.
Ubisoft servers are online, but Uplay says otherwise
1. Make sure the Ubisoft servers are actually up to date when you receive this error.
They usually go through periodic maintenance from time to time, during which most services will be unavailable.
2. Modify your PC’s system date
While a strange solution indeed, this solution seems to have worked for many users.
3. Uninstall and re-install Uplay
Keep note that when you uninstall Uplay, you need to back-up the save files for your locally stored single-player games.
4. Disable your antivirus program while running a Uplay title
Generally, most antivirus programs should be active in the system tray. Right-clicking it and looking for a Disable for…… message will usually do the trick. However, this procedure varies depending on the antivirus client you are using. Head over to your antivirus manufacturer’s homepage to see the exact steps. You’re an avid gamer but care about your PC’s security as well? Why no try these antivirus software?
5. Run Uplay with administrator rights
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