The above error is actually linked with a Something went wrong sign up error for Microsoft accounts. It occurs when Windows 10 can’t establish a connection with Microsoft servers. Thus, fixing that issue can also resolve Cortana’s Something went wrong error. Here are a few resolutions for fixing the Something went wrong error in Windows 10.
Here’s how to fix Cortana’s Something went wrong error
1. Reinstall Cortana
2. Check the Microsoft Account Sign-in Service is Enabled
Some users might need to enable the Microsoft Account Sign-in Assistant service. Cortana can’t log in to MS Accounts with that service off. Users can turn on the MS Account Sign-in Assistant service as follows.
3. Set Up a New Admin Account
The Something went wrong error is often due to a specific user profile issue. Thus, the “Something went wrong” error message might not pop up within an entirely new account. Users can set up a new user account with the Command Prompt as follows.
4. Update Windows 10
Some Microsoft updates include fixes for Cortana issues. Users have also stated that Windows updates fix the Something went wrong error. So, check that Windows 10 isn’t missing any updates as follows.
5. Reset Windows 10
Resetting Windows 10 is the last resort for fixing the Something went wrong error. That will reinstall the platform without deleting your files. Users can reset Windows 10 as follows. Some of those resolutions might fix the Something went wrong error so that users can sign in to Microsoft account to set up Cortana. Users who have discovered other fixes for the error message are welcome to share them below this post. RELATED ARTICLES TO CHECK OUT:
Full Fix: Cortana Not Working in Windows 10 Full Fix: Hey Cortana not Recognized in Windows 10 Fix: Can’t activate Cortana in Windows 10
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