As this is a major update with a wide range of new features, it’s not surprising to experience certain issues. Users are reporting that their computer boots normally into Windows 10, with everything working perfectly for about 20 seconds. After that, the mouse freezes and a “Windows is not responding” error message appear. In addition to freezes, many users report crashes followed by Blue Screen errors. This is a frustrating issue because it occurs every time Windows 10 starts. Users suspect that a third-party application or service is causing this error, but even after performing Clean Boot the issue remains. This problem will make your PC almost unusable. Fortunately, there are few potential solutions that you can try.

Solution 1 – Enter Safe Mode

According to many users, one way to avoid crashes and freezes is to enter Safe Mode. Safe Mode doesn’t have these types of problems and everything works without any issues. To enter Safe Mode, follow these simple steps: While you’re in Safe Mode, you shouldn’t have any problems with freezes or crashes and you’ll be able to search for different solutions online.

Solution 2 – Download Anniversary Update ISO files and try to upgrade again

One solution proposed by users is to download Build 1607 ISO file and install Anniversary Update using that ISO file. Before you try this solution, be sure to revert back to the previous build or else the process won’t work. To download official Windows 10 Anniversary Update ISO files be sure that you have an empty DVD or USB flash drive and Media Creation Tool ready. After you create your bootable USB flash drive, insert it into your computer, run setup.exe and install the update.

READ ALSO: Windows 10 Anniversary Update deletes Storage Drive files

Keep in mind that this isn’t a guaranteed solution, and users report that crashing issues persisted even after upgrading to the new build using the Windows 10 Anniversary Update ISO file.

Solution 3 – Install .NET Framework 3.5 and C++ Redistributable Package

Users report that both freezing and crashing issues can be fixed by installing various C++ Redistributable Packages and .NET Framework 3.5. Windows 10 and many of third-party applications rely on these components, therefore be sure to download them from the links below:

Download .NET Framework 3.5 Download C++ Redistributables

Keep in mind you might have to download multiple version of C++ Redistributables and .NET Framework to fix these issues. SPONSORED

Solution 4 – Run the sfc /scannow check

If you’re experiencing crashes or freezes after installing the Anniversary Update, you might want to perform an sfc scan. This scan is designed to check your Windows 10 installation and fix any corrupted files. To perform a sfc scan, follow these steps:

Solution 5 – Disable Secure Boot from BIOS

One potential solution is to disable Secure Boot. To do that, you need to enter BIOS, locate Secure Boot feature and set it to Disabled. For detailed instructions on how to enter BIOS and how to disable Secure Boot be sure to check your motherboard manual.

Solution 6 – Set the Default save location to C partition

Users reporte that you can fix crashing issues in Anniversary Update by setting the Default save location to C partition. This is a simple procedure and you can do it by following these steps:

READ ALSO: Windows 10 Anniversary Update fails to drive enterprise switch any faster

Solution 7 – Disable AppXsvc using Registry Editor

According to some users, disabling AppXsvc in Registry Editor fixes both freezing and crashing issues. To disable AppXsvc, enter Safe Mode and follow these steps: Although some users reported that this solution fixed crashing issues for them, others reported BSOD errors after applying it.

Solution 8 – Rollback to the previous build

If system crashes still persist, you might want to consider rolling back to the previous build of Windows 10. This is simple procedure that doesn’t require any third-party tools, and you can revert easily to the previous build right from the Settings app or by using Advanced startup. If you don’t know how to revert back to the previous build, we advise you to read our How to uninstall Windows 10 Anniversary Update article that explains in great detail how to revert back to the previous build. Anniversary Update was one of the most anticipated updates for Windows 10, but unfortunately this update brought many stability issues for users. If you’re having crashing or freezing issues, we advise you to try all solutions from this article. In case you find a different solution that works for you, be sure to share it with others in the comments section. READ ALSO:

Windows 10 Anniversary Update changes font size in menus and apps Fix: Windows 10 Anniversary Update won’t show up for me Partition disappears in Windows 10 Anniversary Update How to fix Windows 10 Anniversary Update failed installs Fix: Can’t install Edge extensions in Windows 10 Anniversary Update

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