Billing errors can prevent you from buying content online, but there are few ways to fix these types of errors.

How can I fix Xbox billing errors?

1. Change your billing information

If you get a billing error on your Xbox, you might want to try changing your billing information. You can easily do that using your web browser or directly from your Xbox One or Xbox 360. To change the billing information in your web browser, follow these steps: To change your billing information on Xbox One, do the following: You can also change your billing information on Xbox 360 by following these steps: After making the necessary changes to your billing information try to make the purchase again.

2. Check the status of Xbox Live services

Xbox Live relies on certain services in order to run properly and if one of those services isn’t running, you might encounter all sorts of billing errors. To check the status of Xbox Live services, simply visit the Xbox website. If the Purchase and Content Usage service is up and running you should be able to make purchases online. If this service is down, you’ll have to wait until Microsoft fixes the issue.

3. Make sure that you don’t have any balance due

Billing errors such as 80153021 can appear if you have a balance due on your account. If that’s the case, you won’t be able to make any purchases until you settle the balance due. To do that, follow these steps: After settling the balance due check if the error is resolved.

4. Check if your country or region matches your PayPal country or region

If you recently moved to a different location or country, you might experience billing errors on your console until you change your region settings. Changing your region on Xbox One is simple, and you can do it by following these steps: To change your region on Xbox 360, do the following: As you can see, changing your region or locale is simple, but there are certain limitations that you should know about. Firstly, you can change your region only once every three months, so keep that in mind. Also, you won’t be able to change your region if your account is currently suspended or if you have a balance due on your Xbox Live subscription. You should also know that money from your Microsoft account won’t be moved if you choose to change your region, therefore be sure to spend it. Lastly, certain services might not be available in some regions, so keep that in mind.

5. Contact your bank or financial institution

Sometimes you can get billing errors due to problems with your credit card. It can happen that your card is not activated or that it’s not authorized for online purchases or automatic billing. If that’s the case, you should contact your financial institution and ask them if they can fix the problem.

6. Try to perform the purchase at a different time

You might get billing errors if you made several purchase requests that were declined. In addition, your card might be flagged as a suspicious payment option and that can lead to these types of problems. Using an incorrect region can also cause billing errors to appear, and if that’s the case, wait for 24 to 48 hours and try to make your purchase again.

7. Use Xbox gift card

If you’re having billing errors, you might want to consider using an Xbox gift card. Simply purchase it and add it to your account. Keep in mind that not all purchases work with Xbox gift cards, so be sure to check if your desired purchase can work with a gift card. SPONSORED

8. Add a new payment option

If you have problems with billing information errors, you might want to consider using PayPal to purchase content online. To add a new payment option on your Xbox One, do the following: To add a new payment option on Xbox 360, do the following:

9. Check if the credit card information is valid

Billing error can occur if your credit card information isn’t correct or if your credit card is expired. To update a payment option on Xbox One, do the following: To do this on Xbox 360, follow these steps: You can also change a payment option on your Microsoft account in any web browser if these methods don’t work for you. To do that, follow these steps:

10. Check if the prepaid card is activated

Users reported billing error 801613FB while using a prepaid card, and to fix this error you need to check if the prepaid card is activated. According to users, activation of the prepaid card can last up to 24 hours. If the problem still persists after 24 hours, we suggest that you contact the retailer and check if your card is activated.

11. Check your internet connection

Sometimes billing errors can occur due to problems with your Internet connection, but you should be able to fix them simply by testing your Internet connection. To do that on Xbox One, follow these steps: To test your connection on Xbox 360, do the following: Need some help in archiving files on Xbox One? Check out this guide on 8 Zip

12. Delete and download your profile again

You might be able to fix some billing errors simply by removing and downloading your Xbox profile. This is a simple procedure and to do it on Xbox One you need to follow these steps: To add an account on Xbox One, do the following: To remove your Xbox account on Xbox 360, follow these steps: To download your Xbox Live profile on Xbox 360, do the following: After deleting and redownloading your profile check if the billing error still appears.

13. Clear your cache

You can fix some billing errors simply by cleaning your cache. To do that on Xbox 360, follow these steps: On Xbox One this procedure is a bit different, but you can do it by following these steps: After clearing the cache, check if the billing error is resolved. Billing errors can prevent you from purchasing online content, but you should be able to fix these errors simply by using one of our solutions. Let us know what worked for you in the comments section below.

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